Voice and Video Recording
Records complete face-to-face communication process between staffs and customers.
Mobile Phone Recording
Records the communication process between staffs and customers through mobile devices.
- A variety of microphones models
- Supports mobile call recording
- Can be integrated into the business system
- External high-definition camera (Wi-Fi, hotlink)
- View the remaining disk information / location information on the main interface
- Limits user access to recording files via permission setting
- Local recording and video pause, with manual or automatic recovery options
- Supports offline voice and video recording, users can upload local cache files in network environment
- Supports file encryption, encrypted transmission, and secondary encryption by the administrator
- Supports attaching business information with a total of ten custom fields automatically or manually to the recording files
- Batch configuration, unified management of all client use strategy, supports registration by QR code
- Tablet PC (Android)
- Mobile (Android)
- Other mobile devices (Android)
How to Use
- Install server and complete settings such as rights management, security settings, custom fields, etc.
Staffs install APP on the mobile.
- APP automatically searches the LAN broadcast content, and auto-completes settings, registers to the server.
- When a staff pickups or dials a call, the APP automatically records the call.
- Staff can record audio and video of face-to-face communications when visiting customers.
- Before signing the contract, APP displays the preset content, the customer reads out and confirm the service content and risks.
- Customer handwrites signature verification on the APP
- After the completion of the transaction, recorded files will be automatically uploaded to the server.
- Administrators can access the recording system from a browser or listen to the recordings from the integrated business system.
Related Product List
811-3100-001，DCLog ES SFTP/FTP
815-9800-001，DCLog Mobile V/A Recording License
815-3203-001，DCLog Andriod APP for Mobile V/A Recording
81*-*****-*** / 815-*****-***, not all products are included, please contact us for details.