DupliCALL Co., Ltd. (referred as DupliCALL) recently released security and compliance voice, video and screen recording product- DCLog ES version 5.2. As the core product of DupliCALL, DCLog ensures 100% of information capture on the premise of complying with the industry security and compliance. DCLog able to support various PABX and communication channel of recordings. Multimedia channels recording included video and screen recording is also supported. Various mainstream voice and image artificial intelligence engine is integrated to provide user an intelligent application.

The philosophy of security and compliance is always penetrated in the process of DupliCALL product development. Security of each data, privacy of each customer, analysis and prevention of each regulation violation are always our top concern. Our technology product and solution can promptly discover and prevent potential risk and damage to the company. Company will better create values by the utilize of security and compliance.

Fully Embrace Cloud Era:

  • Cross-Browser: HTML5 architecture, no plugins required
  • Cross-Operating system: Windows; Linux
  • Cross-Database: MySQL, Oracle, MSSQL
  • Data transmission using HTTPS and SSL
  • Secure data content via AES256 encryption
  • Support LDAP
  • Support single sign-on (SSO)
  • Support virtual machine (VM) deployment
  • License Server for centralized management and allocation of license resources
  • Support SBC SIPREC recording
  • Support Kafka cluster real-time message processing

Fully Embrace Intelligent Era:

  • Ready integrate with speech and image artificial intelligence engines
  • Voice + AI: Support dual-track PCM file recording and real-time voice streaming; integrate with market mainstream speech analysis engines such as iFlytek, Baidu, Alibaba, SinoVoice, Pachira, Kriston AI, ValidSoft etc.

Fully Improve Product Performance:

  • Support 1000 concurrent channel recording with 2000 channels configured in a single server
  • Single system able to support 100 recording servers for centralized management, which means 100,000 concurrent channel recording with 200,000 channels configured
  • Support 300 concurrent channels of real-time voice transmit in a single server; transmission delay is less than 5 seconds; integrate with various engine platform at the same time
  • Support 1000 concurrent channels of dual-track voice recording and offline voice file integration
  • The retrieval result time of recorded files is less than 5 seconds; the interval time from the end of call to available of playback is less than 3 seconds
  • Continuous service of 24/7 throughout the year; achieve backup and redundancy with 99% reliability

DupliCALL is a solution provider that focusing on intelligent security and compliance management. Our solution users covered industries such as the banking, insurance, fund management, government service, telecommunications, public utility, public security, power and energy, transportation and other industries. Company headquarter was established in Shanghai, subsidiary companies were established in Beijing, Guangzhou, Shenzhen, Chengdu and Changsha. The sales and services network of DupliCALL are spread all over the world including Shanghai, Beijing, Guangzhou, Shenzhen, Chengdu, Hong Kong, Tokyo, and Kuala Lumpur. DupliCALL has been dedicated to providing a complete intelligent security and compliance management solution to Greater China and other Asian regions.