Application Scenario

Conference Rooms
Simultaneous recording and playback of voice, video and screen; high-fidelity omni-directional microphone with noise reduction to capture complete voice record.

Office Phones
Record office telephones, including trunks, IP phones, digital telephones, analog telephone lines, video telephones, supports conference call recording.

Application Scenario

Voice and video monitoring
at station side
Mobile voice and video
recording monitoring
Computer operation
Telephone call
Face-to-face video during business operations
Face-to-face voice during business operations (can be used independently)
Face-to-face videos recording during business operations
Face-to-face voice during business operations (can be used independently)
Record business operation on the
computer screen
Record landline calls during
business operations

System Structure

Manage and retrieve recordings through a browser
Data center deployment recording system consists of call record server, screen server database, and management server
Provides RESTfu lAPI for the business system to retrieve, play and download audio / video / screen recording files
SIP video phone uses SIP protocol and H.264 video encoding format for data transmission; voice coding format uses G.711 or G.729a.
The SIP video call data is obtained through the mirror port to provide SIP signaling data and video call audio / video data stream. The network switch sends the data stream to the call recording server through the mirror port. (Note: It is recommended to use a Gigabit Ethernet switch or higher-performance device.)
Install screen recording terminal program on employee’s PC to record screen. After the terminal program is started, it establishes communication with the screen recording server, uploads the data of the screen operation process to the screen recording server, and writes the recorded index data to the database.
Voice / video / screen recording files are temporarily stored on the recording server (the retention period can be set according to the capacity of the hard disk), and uploaded to the NAS storage device through FTP / SFTP at the same time. If the network between the recording server and the NAS is interrupted, the recording / recording / screen recording file will be saved locally on the recording server and will be restored to the NAS after the network is recovered.

Screen Recording