In response to the CIRC, the CBRC and CSRC, DupliCALL introduced the voice, video and screen recording solution for the financial and insurance industry. It features flexible combination of voice, video and screen recording functions, basing on IP network deployment, adopted high compression format, supports a variety of mobile terminals, and allows unified management.

CIRC released “Provisional Measures for the Administration of Insurance Sales Practices” in 2017

CBRC released “Interim Provisions on the Management of Sound Recording and Video Recording in the Sales Areas of Banking Financial Institutions” in 2017

CSRC released “the Administrative Measures on the Suitability of Securities and Futures Investors” in 2016

 

Application Scenario

 

Product Coverage

  • Voice and video monitoring at station side
    • Face-to-face video during business operations
    • Face-to-face voice during business operations (can be used independently)
Face-to-face audio / video dual recording
  • Mobile voice and video recording monitoring
    • Face-to-face videos recording during business operations
    • Face-to-face voice during business operations (can be used independently)
Mobile APP audio / video recording
  • Computer operation monitoring
    • Record business operation on the computer screen
PC screen recording
  • Telephone call monitoring
    • Record landline calls during business operations
Phone recording

 

Unified Management

 

Intelligent Analysis

 

All-in-one Recording

 

Solution Advantages

  • SIP terminal equipment to collect and transmit audio / video data
  • Independent network deployment, separated from existing business networks
  • Originated from IP switching technology, reliable solution, flexible deployment
  • H.264 video coding, docking face recognition system
  • Restful API makes customization and secondary development more convenient
  • Can be used for local, public cloud, private cloud deployment
  • Microphone with noise reduction and beam forming technology
  • Supports multiple voice encoding formats, easy to integrate artificial intelligence
  • Proven voice and video recording technology for call center appled in the telecom service center
  • Independent to the existing security network, easy docking with business systems
  • Supports advanced video encoding format including H.264 and H.265
  • Distributed deployment, centralized deployment, hybrid deployment, cloud deployment, flexible solutions

 

Dedicated Hardware Devices


  • Audio and video capturing terminal (SIP protocol, voice and video recording)

    DC-VP1100

Video encoding format H.264
Image Sensor Megapixel progressive scan CMOS, 1280H x 720V
Focal length 2.8mm
Aperture F1.8
Maximum resolution and frame rate 1280×720 (30fps)
Audio input Built-in microphone and 3.5mm input interface
Audio output Built-in speaker and 3.5mm output interface
Integrated microphone  stand by
Integrated speakers  stand by
Video encoding format G.711u / a
VOIP / SIP support SIP
Power over Ethernet IEEE802.3af, Class 2; 10M / 100M auto-sensing
Interface  External Interface: RJ45 Ethernet interface
3.5mm output interface
3.5mm input interface
power input
Specification 138 (D) x 86mm (H)
Weight 0.4kg
Temperature and humidity Operating temperature: 0 ° – 45 ° C (32 ° – 113 ° F) 10 – 90% (non-condensing)
Storage temperature: -20 ° C – 60 ° C (-4 ° F – 140 ° F)
Power Adapter Output: 12VDC / 0.5A; Input: 100-240VAC, 50-60Hz
  • Audio and video capturing terminal (SIP protocol, voice and video recording)

    DC-VP5120

OS  Android
Software SIP video capture APP
Video encoding format H.264
Image Sensor Megapixel progressive scan CMOS, 1280H x 720V
Focal length 2.8mm
Aperture F1.8
Maximum resolution and frame rate 1280×720 (30fps)
Integrated microphone  Support, bi-directional 4 microphone, noise-canceling microphone
Integrated speakers  stand by
Video encoding format G.711u / a
VOIP / SIP support SIP
Interface  External Interface: RJ45 Ethernet interface
3.5mm input / output interface
power input
Mini USB
Temperature and humidity Operating temperature: 0 ° – 45 ° C (32 ° – 113 ° F) 10 – 90% (non-condensing)
Storage temperature: -20 ° C – 60 ° C (-4 ° F – 140 ° F)
Power Adapter Output: 5-12VDC / 0.5A
Input: 100-240VAC, 50-60Hz
  • Recording adapter (SIP protocol, POE, voice recording)
DC-AP1101 DC-AP1122
  • Beam forming unidirectional / bidirectional / omnidirectional microphones
  DC-MIC230    DC-MIC810 / 830    DC-MIC200